7bzbd Privacy Policy
Learn in detail about how your personal information is collected, used, and kept secure.
This Privacy Policy ("Policy") applies to all services, websites, and mobile applications of the 7bzbd platform. When you use our website, create an account, or use any of our services, you are considered to have accepted the terms of this Policy. We are fully committed to protecting the privacy of users in Bangladesh.
About Information Collection
7bzbd may collect the following types of information from its users. This information is collected solely to improve service quality and to provide you with a safe, secure experience.
1.1 Information Provided Directly
When you register on our platform or contact us, the following information may be collected from you:
- Full name and date of birth (for age verification)
- Email address and contact details
- Copy of national ID card or passport (for identity verification)
- Financial information — bKash, Nagad, or Rocket account number
- Username and password
1.2 Automatically Collected Information
When you browse our website, certain technical information may be collected automatically:
- IP address and device information
- Browser type and operating system
- Time of site access and page visit patterns
- Information obtained from cookies and similar tracking technologies
- Gaming activity and transaction history
Important: We never collect any sensitive personal information without your consent. While providing information is entirely voluntary, some of our specific services may not be available if certain information is not provided.
Purpose of Information Use
7bzbd uses your information to provide a safe, fair, and personalized gaming experience. Your information may be used for the following purposes:
2.1 Service Operations
- Creating and managing your account
- Processing transactions — managing deposits and withdrawals
- Tracking gaming history and balance
- Applying bonuses and promotional offers
- Providing technical support
2.2 Security and Verification
- Age verification — ensuring access only to individuals aged 21 and above
- Identity verification and fraud prevention
- Detecting unusual activity and providing cybersecurity
- Implementing responsible gaming
2.3 Communication and Support
- Sending important account updates and notifications
- Managing 24/7 live chat support
- Sending relevant offers and information via email (with consent)
2.4 Service Quality Improvement
- Analyzing and improving user experience
- Identifying and resolving technical issues
- Introducing new games and features
Information Storage and Security
7bzbd gives the highest importance to protecting your personal information. At the core of our privacy policy is the commitment to ensuring the security of your data.
3.1 Encryption and Technical Security
Our platform uses SSL encryption technology, which keeps all information exchanged between your browser and our servers secure. Financial transaction data is stored in specially encrypted databases.
3.2 Access Control
Only authorized staff can access your personal information, and their activity is regularly monitored. All staff are required to follow strict confidentiality rules.
3.3 Response to Data Breaches
In the unlikely event of a data breach, we will promptly notify affected users and take the necessary protective measures.
Your role: Use a strong password for your account security and never share your login details with any third party. If you notice any suspicious activity, contact us immediately at [email protected].
Sharing Information with Third Parties
7bzbd never sells your personal information or transfers it to third parties for commercial purposes. However, limited information sharing may occur in specific circumstances:
4.1 Service Provider Partners
To operate our services, we use trusted third-party services such as payment processors (bKash, Nagad, Rocket). These partners operate under strict confidentiality agreements and receive only the information necessary for their designated tasks.
4.2 Legal Obligations
In cases of court orders or legal requirements, we may be obligated to provide information to the relevant authorities. In such cases, we always provide only the minimum information required.
4.3 Technology and Game Providers
Our platform uses software from game providers such as Pragmatic Play and Spribe. Only the minimum information necessary to manage gaming sessions is shared with these providers.
- Your full identity or financial information is never shared with any game provider
- No personally identifiable information about you is shared with advertisers
- All data exchanges with third parties take place through encrypted channels
Cookies and Tracking Technology
The 7bzbd website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
5.1 Essential Cookies
These cookies are essential for the basic functionality of the website. They maintain your login session, verify security, and ensure effective navigation. These cookies cannot be disabled.
5.2 Analytical Cookies
We use analytical cookies to analyze the performance of our website and user behavior. This data is collected anonymously and is not used to directly identify any individual.
5.3 Cookie Controls
You can control cookies from your browser settings. However, please note that blocking certain cookies may cause some website features to not work properly.
Your Rights and Options
As a user of 7bzbd, you have several important rights over your own information. This privacy policy ensures those rights.
6.1 Right to Access Information
You can request at any time to find out what information we hold about you. We will provide this information within 30 business days.
6.2 Right to Correct Information
If any of your information is incorrect or incomplete, you can request a correction. Some information can be updated directly from your account settings; otherwise, please contact us.
6.3 Right to Delete Information
In certain circumstances, you can request that your personal information be deleted. Please note that some information may need to be retained for a specified period due to legal or regulatory obligations.
6.4 Right to Opt Out of Marketing Communications
You can stop receiving our marketing emails at any time. Click the "Unsubscribe" link at the bottom of any email, or email us at [email protected].
6.5 How to Exercise Your Rights
To exercise any of the above rights or for any request related to data privacy, email us at: [email protected]. We will respond within a maximum of 30 business days.
Privacy Protection for Minors
7bzbd provides services only to individuals aged 21 and above. We do not intentionally collect information from any minor.
Our registration process includes an age verification mechanism. If we learn that a minor has created an account using false information, that account will be immediately closed and all related information will be deleted.
If you believe a minor is using our platform, please let us know at [email protected].
Age verification: Based on the information provided at registration and through identity document verification when required, we ensure that only individuals aged 21 and above can use our services.
Data Retention Period
We retain your personal information only for as long as it is necessary or legally required.
8.1 Active Accounts
While your account is active, we retain all information necessary to provide our services. This information is essential to delivering uninterrupted service to you.
8.2 After Account Closure
Even after an account is closed, records of financial transactions, identity verification information, and gaming history may be retained for a specified period due to legal and regulatory requirements.
8.3 Marketing Data
If you unsubscribe from marketing communications, we retain minimal information to remember your preference so that you are not inadvertently contacted again with marketing communications in the future.
Changes to the Privacy Policy
7bzbd may update this privacy policy as needed. If there are any significant changes to the policy, we will notify you in the following ways:
- Posting a notice on the website homepage
- Sending an update to your registered email address
- Updating the date of the change at the top of this page
If you continue using our platform after any changes, it will be assumed that you have accepted the terms of the updated policy. If you object to the policy changes, you may request to close your account.
We recommend that you visit this page regularly and stay familiar with the latest privacy policy.
Contact Us
If you have any questions, comments, or concerns about this privacy policy, please contact us. Our privacy team is always ready to respond to your requests appropriately.
Live Chat
For immediate support:
24/7 live chat support available in Bengali
Response time: For privacy-related requests, we will contact you within a maximum of 30 business days. For urgent security matters, please contact us directly via our 24/7 live chat.
For more information, please visit our Terms & Conditions and Responsible Gaming pages.